SuccessFactors is SAP’s cloud-based, HR software. It is offered on a SaaS (Software as a service) model, which means the customers pay a subscription fee to gain access to the software that is hosted by SAP.
It was founded by Lars Dalgaard in 2001 and was acquired by SAP in 2011.
SuccessFactors is one of the most commonly used HR software in the world. According to SAP, it is used by more than 12,000 customers in 200+ countries around the world. It has also got more than 191 million users. The reason for its popularity is it offers a rich variety of functionalities for organisations to manage the end-to-end HR business processes of their employees efficiently.
It competes with the likes of Workday, Oracle, Ceridian, Bamboo HR, PeopleStrong, etc.
SuccessFactors can be integrated with other SAP applications like S/4HANA and as well as with third-party applications like Oracle, Salesforce using either SAP BTP (Business Technology Platform) or MuleSoft.
Let’s take a look at the different types of functionalities that are offered by SAP SuccessFactors.
The functionalities are divided into three main categories.
- Core HR
- Talent Management
- Reporting & Analytics
Modules under core HR are
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Central Payroll
Modules under Talent Management are
- Performance & Goals
- Succession & Development
And there is Reporting & Analytics which is not further divided into sub-categories.
Let’s take a look at the core HR modules in SuccessFactors
- SuccessFactors Employee Central – There are some core HR activities that organisations must take care of irrespective of their size. Those activities include things like time & attendance management, document management, employee master data management and HR document management. SuccessFactors employee central offers exactly this.
- SuccessFactors Employee Central Payroll – This module is used to process payroll for the employees of an organisation. It offers functionalities like automated payroll calculation, proactive payroll information, payroll self-service and automated payroll management.
Let’s take a look at the Talent Management modules
- Performance & Goals – This module helps organisations align their strategy and goals, improve employee performance through ongoing coaching and feedback, and recognise top talent. IT offers functionalities like employee goal management, continuous performance management, 360-degree feedback & evaluations and guided action planning.
- Compensation Management – Managing compensations for employees can be complex, especially for organisations with hundreds of thousands of employees. This module in SuccessFactors helps companies to build & manage strategic compensation programmes that align with the needs of their employees, the company and as per their budget. It offers functionalities like guided compensation planning, continuous rewards and personalised recognition programmes.
- Recruiting – Identifying the right talent is really important for any organisation. Nowadays, organisations are adopting modern recruiting techniques like using social media platforms, virtual reality communications, applicant tracking systems, etc. SuccessFactors recruiting module helps organisations to use these types of modern ways to recruit top talents. It included functionalities like engaging candidate experiences, global & diverse talent sourcing, candidate relationship management and comprehensive applications management.
- Onboarding – Once the employees are recruited, organisations require a robust onboarding process to onboard them seamlessly. Not just onboarding but SuccessFactors Onboarding module offers functionalities for offboarding, cross-boarding and rehire programs as well.
- Learning – The learning module in SuccessFactors provides innovative capabilities that can help organisations create a culture of continuous learning with a corporate learning management system (LMS). It offers a modern and engaging learning experience, extended enterprise learning and automated compliance training capabilities.
- Succession & Development – This module can help organisations develop the talent they need to achieve business goals while providing visibility and planning capabilities to support their future growth. It offers capabilities like skills-based development planning, skills & leadership development, talent reviews & collaboration tools.
Reporting & Analytics
Analytics is very important to clearly understand the hidden metrics and insights within the data. The analytics solution within SAP SuccessFactors helps organisations to improve business decisions with trusted intelligence. Using integrated data from multiple business systems, they can investigate trends in hiring, diversity, turnover, and performance, see how investments in people impact their business results, and share trends and insights with compelling visualisations.
SAP SuccessFactors offers three different types of analytics solutions. They are
- Workforce analytics
- Workforce planning and
- Enterprise analytics
How can you learn SAP SuccessFactors?
- SAP SuccessFactors Community – This is a one-stop shop for SAP SuccessFactors. Here you can learn about different modules, functionalities, upcoming capabilities, release readiness, events, webinars, tutorials, blogs and opportunities to collaborate with other customers and influencers. You will require an “S” user-id to log in to the SuccessFactors community. https://community.successfactors.com/
- OpenSAP courses – OpenSAP is a free platform owned by SAP. They offer free courses for everyone about various SAP products and business processes including SuccessFactors. Anyone can register for free and start consuming the courses. https://open.sap.com/courses?q=successfactors
- SAP Training & Certification – This is SAP’s official training & certification shop. SAP offers paid training and certifications for a variety of its products through this platform. Training is available as both onsite & remote learning methods. https://training.sap.com/content/sap-successfactors-hr-training-and-certification
What type of jobs can you get once you learn SuccessFactors?
Just like a lot of SAP applications, there are two types of jobs when it comes to SuccessFactors.
- End–user – An end-user is someone who uses the SuccessFactors application to perform their day-to-day work. For example, roles like HR recruiters, HR administrators, payroll admins, managers, employees all use SuccessFactors for different purposes. So you can become an HR consultant by learning HR business processes and learning SuccessFactors along with that will help you get a job in a company that uses SAP SuccessFactors for their HR operations.
- SuccessFactors consultant – When organisations receive access to a brand new SuccessFactors system, they must be configured as per the organisation’s requirement. Configuration includes business flow setup, importing master data, rules setup, parameters setup and setting up of integration between SuccessFactors and other systems. A SuccessFactors consultant will perform these types of activities.
Hope you got some value out of this blog. If you have any questions or comments, please send me an email or leave a comment on the YouTube video. I will try my best to get back to you.
P.S. Check out my course on Udemy – “Introduction to SAP – The Complete Package for Beginners“
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Tushar Kumar Singh